Community Mobilization Supervisor

The proposed position of Community Mobilization Supervisor is critical to fulfilling the operational and to expedite the implementation of the newly awarded DFAT-IRC -supported WASH project, ensuring timely implementation, accountability, and achievement of the project’s intended outcomes.

Key Duties & Responsibilities:

• Responsible for supervising and coordinating Community-Based Volunteers (CBVs), skilled and semi-skilled volunteers, and community workers engaged in WASH service delivery activities within assigned camps.

• Monitor implementation of field-level WASH activities and ensure assigned tasks are completed according to approved plans, schedules, and quality standards.

• Conduct regular field visits to monitor volunteer performance, identify implementation challenges, and provide timely feedback and guidance to improve service delivery.

• Ensure attendance, deployment, and performance monitoring of community-based volunteers and maintain related records and documentation.

• Coordinate daily activities of volunteers involved in water distribution systems, hand pump tube well operation and maintenance, desludging activities, waste collection, transportation, segregation, and disposal services.

• Assist in community awareness and mobilization activities related to safe water use, sanitation practices, hygiene promotion, environmental cleanliness, and protection of WASH facilities.

• Support formation, engagement, and coordination of community groups, WASH Committees, and volunteers to strengthen community participation and ownership of WASH services.

• Collect field-level data, maintain activity records, prepare routine monitoring reports, and submit updates to the Assistant Project Officer on a regular basis.

• Facilitate communication between community members, volunteers, and project staff to ensure timely identification and resolution of WASH-related issues.

• Support emergency response activities, including rapid assessments, emergency water supply, sanitation interventions, and community mobilization during emergencies or service disruptions.

• Ensure compliance with organizational policies, WASH Sector standards, health and safety procedures, and community engagement principles.

• At least 3 years
• The applicants should have experience in the following business area(s): NGO, Development Agency

• Age At most 40 years

• Fair knowledge on Rohingya Refugee context including WaSH intervention in emergency/humanitarian situation.

• Hard working, able to work under pressure in humanitarian response context, with a positive and can-do attitude.

• Work experience in Cox's Bazar is preferable.

• Fluency in English and Bangla; knowledge of Rohingya/Chittagonian dialect is an asset.

As per Human Resource Policies & Procedures of NGO Forum for Public Health.

APPLICATION PROCESS• Interested persons are requested to apply with a complete CV with contact mobile / telephone number and a copy of recent passport size photograph. NGO Forum is an equal opportunity employer and also encourages applications from qualified female candidates.• Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.• Application must be submitted through online by clicking on Apply Online Button.Note: Application sent by email will not be considered.Only short-listed candidates shall be contacted. References will be taken and background and Anti-terrorism checks will be carried out in conformity with NGO Forum's Safeguarding policy of Children and Adults and Anti-Money Laundering Policy & Prevention of Terrorist Financing.ATTENTION:• NGO Forum aims to attract and select a diverse workforce ensuring equal opportunity to everyone irrespective of race, age, gender, class, ethnicity, disability, location and religion.• NGO Forum is committed to ensuring that wherever we work there is no tolerance for the abuse of power, privilege or trust.• NGO Forum reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind.• All employees are expected to abide by the Protection from Sexual Exploitation and Abuse & Child Protection Policy of NGO Forum.• The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities seriously.