Receptionist

The Receptionist is the first point of contact for visitors, buyers, customers, business partners and employees at Standard (MH) Group Corporate Office. The incumbent is responsible for maintaining a professional reception environment, ensuring smooth communication, coordinating visitors, and providing administrative support while upholding the Group's values, confidentiality and corporate image.

1.      Reception Management

·       Welcome visitors, international buyers, auditors, suppliers and guests with professionalism and courtesy.

·       Maintain visitor registration through manual or digital visitor management systems.

·       Issue visitor passes and coordinate access with the Security Department.

·       Inform concerned employees promptly regarding visitor arrivals.

·       Ensure reception and lobby areas remain clean, organized and presentable at all times.

2.      Telephone & Communication

·       Receive, screen and transfer incoming telephone calls through the EPABX system.

·       Handle general enquiries professionally.

·       Record and deliver telephone messages accurately and promptly.

·       Maintain the corporate telephone directory.

3.      Buyer & Guest Coordination

·       Coordinate buyer and guest appointments with relevant departments.

·       Arrange meeting rooms and hospitality services.

·       Welcome foreign delegates and assist with visitor coordination.

·       Coordinate refreshments during meetings.

4.      Administrative Support

·       Receive and distribute incoming mail, courier parcels and official documents.

·       Arrange outgoing courier services.

·       Maintain records of courier dispatches and deliveries.

·       Support HR during interviews, onboarding programs and induction sessions.

·       Assist in preparing employee ID cards and temporary visitor passes when required.

5.      Office Administration

·       Monitor reception stationery and office supplies.

·       Coordinate with Administration regarding maintenance of reception facilities.

·       Maintain reception records, registers and documentation.

·       Support office events, meetings and corporate programs.

6.      Compliance & Security

·       Ensure compliance with company security policies.

·       Maintain confidentiality of company information and visitor records.

·       Follow Health, Safety & Security procedures.

·       Report unusual incidents immediately to Administration or Security.

7.      Customer Service

·       Deliver excellent customer service to all internal and external stakeholders.

·       Represent Standard (MH) Group professionally at all times.

·       Build positive relationships with buyers, customers and business partners.

8.      Other Responsibilities

·       Perform additional assignments delegated by HR & Administration Management.

·       Support Corporate CSR events, training programs and official functions when required.

• 2 to 4 years
• The applicants should have experience in the following business area(s): Insurance, Manufacturing (FMCG), University, Garments, Textile, Group of Companies, Garments Accessories

• Bachelor/Honors

• Age 22 to 30 years

• Insurance
• Salary Review: Yearly
• Lunch Facilities: Full Subsidize
• Festival Bonus: 2

• Earn Leave Encashment

• Service Benefit