Outlet Manager
Job Description
The Outlet Manager will be responsible for managing the overall operations of the clothing showroom, ensuring smooth daily activities, achieving sales targets, maintaining customer satisfaction, and supervising showroom staff.
Key Responsibilities:
Oversee and manage the overall daily operations of the clothing showroom.
Supervise, guide, and monitor showroom sales executives and other staff members to ensure efficient performance.
Set sales targets, monitor sales performance, and take necessary initiatives to achieve monthly and yearly sales goals.
Ensure excellent customer service and maintain a positive shopping experience for all customers.
Handle customer complaints, feedback, and escalated issues professionally.
Monitor daily sales, cash transactions, billing, and financial records to ensure accuracy and accountability.
Maintain proper inventory management, including stock receiving, stock checking, product allocation, and replenishment.
Ensure accurate stock records and minimize product loss, damage, and discrepancies.
Monitor product display, visual merchandising, showroom cleanliness, and overall presentation.
Ensure proper arrangement and presentation of sarees, dresses, and other clothing products.
Coordinate with the central office, warehouse, inventory, and management teams regarding stock requirements and operational matters.
Prepare and submit daily, weekly, and monthly sales and operational reports to management.
Manage staff attendance, duty schedules, punctuality, discipline, and overall workplace performance.
Train and motivate showroom employees to improve product knowledge, sales techniques, and customer-handling skills.
Ensure that all showroom activities comply with company policies, procedures, and management instructions.
Implement promotional campaigns, seasonal offers, and special sales activities as directed by management.
Identify operational challenges and recommend improvements to increase sales and overall business efficiency.
Ensure proper opening and closing procedures of the showroom.
Perform any other responsibilities assigned by the management.
Experience
- 1 to 5 years
- The applicants should have experience in the following business area(s): E-commerce, Boutique/ Fashion, Shop/Showroom
- Freshers are also encouraged to apply.
Education
- Bachelor/Honors
Additional Requirements
- Age 18 to 32 years
- Only Male
Minimum 2–3 years of practical experience in retail store/showroom management. Experience in the clothing, fashion, or saree industry will be highly preferred.
Strong leadership, team management, and decision-making skills.
Excellent communication, interpersonal, and customer-handling skills.
Proven ability to achieve sales targets and improve showroom performance.
Good knowledge of inventory management, stock control, and product merchandising.
Ability to manage daily sales operations, cash handling, billing, and reporting.
Strong problem-solving skills with the ability to handle operational challenges independently.
Good understanding of customer behavior, sales techniques, and retail business operations.
Basic computer skills, including MS Excel, MS Word, and Google Sheets.
Ability to manage staff attendance, duty schedules, discipline, and performance.
Must be responsible, punctual, honest, and well-organized.
Ability to work under pressure and manage multiple responsibilities efficiently.
Willingness to work on weekends, holidays, and during special promotional campaigns when required.
Ability to maintain professional relationships with customers, employees, and management.
Skills & Expertise
Compensation & Other Benefits
- Over time allowance
- Salary Review: Yearly
- Festival Bonus: 2
Daily allowance
