Admin Manager
Job Description
We are seeking a highly experienced and strategic professional to lead the HR and Administrative functions of our Restaurant. The General Manager – Admin & HR will play a pivotal role in aligning HR strategies with restaurant business goals, ensuring operational efficiency, and cultivating a high-performance culture across our restaurant.
Job Responsibilities·
Oversea the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish.
Creates a positive team atmosphere among Team Members.
Maintains records of staff periodic manner and operating costs.
Provides feedback and training to the Team regularly.
Understands building capability through Cross training·
Treats all Team Members fairly, with respect.
Sets high standards for appropriate team behavior on shift.
Works with food and beverage staff to ensure proper food presentation and proper food-handling procedures.·
Handle guest complaints in restaurants.·
Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.
Maintain budget and employee records, prepare payroll, and pay bills, or monitor bookkeeping records.·
Check the quality of deliveries of fresh food and baked goods.·
Meet with sales representatives to order supplies such as tableware, cooking utensils, and cleaning items.·
Arrange for maintenance and repair of equipment and other services.
Total receipts and balance against sales, deposit receipts, and lock facility at end of day.·
Ensures new products are executed properly the following roll-out.
Is capable of handling irate customers with a friendly/calm attitude.
Ensures product quality and great service.·
Shows enthusiasm about guest within the restaurant.·
Is flexible in dealing with changes/problems (e.g., being short staffed).·
Has effectively forecasted restaurant needs.·
Shifts priorities and goals as work demands change.·
Priorities tasks effectively to ensure most important tasks are completed on time.
Delegates and follow-up effectively.
Taking Ownership of issues or tasks and also give detail update of the F&B manager and the General Manager.
Seeks, listens and responds to Guest feedback.
Coaches team on how to exceed Guest expectations.
Does not blame others; takes accountability for problems.
Effectively identifies restaurant problems through reports and can ideate & execute to resolve the same.
Proficiency in using computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks.
Assist in planning regular and special event Menu.
Experience
- 2 to 5 years
- The applicants should have experience in the following business area(s): Hotel, Restaurant, Catering
Education
- Bachelor of Business Administration (BBA)
- Master of Business Administration (MBA)
- Diploma in Hotel Management
Additional Requirements
- Age 25 to 35 years
- Only Male
- Has effectively managed Team Members for 12+ months.
- Previous experience in similar Job role.
- Proficiency in Point of sale ( POS ) software, inventory software, Restaurant guest satisfactory tracking software etc.
- Coached and improved performance of at least one poorly performing Team member/Manager.
- The applicants should have experience in the following business area(s): Chinese Restaurant, Convention Center, Tourism.
- Proven ability to work under pressure and for long time.
- Good looking, smart and physically fitness.
- Must be proficient in English and Bengali languages.
- Ability to prioritize tasks & to manage workload using own initiative.
- Must have basic computer knowledge.
- Must be well organized, honest, and sincere.
- Problem Solving & Analytical.
- Creativity & adaptable to Modern System.
Skills & Expertise
Compensation & Other Benefits
- Salary Review: Yearly
- Festival Bonus: 2