Customer Support Associate

Job Area: Dhaka, Bogura, Narayangonj, Chattogram, Comilla, Khulna, Shylet, Noakhali, Gazipur, Barishal, Rajshahi,Faridpur, Mymenshing, Tangail, Rangpur District.

Job Responsibilities:

• Assist customers with banking products and services.

• Respond to customer inquiries through phone, email, and in-person interactions.

• Handle customer complaints and provide timely resolutions.

• Process account-related requests and service applications.

• Educate customers about digital banking channels and new banking products.

• Maintain high standards of customer satisfaction and service quality.

• Ensure compliance with customer service policies and banking regulations.

• Masters

• Master’s Degree from a recognized university or Kamil Degree from an Alia Madrasa, with First Class/Division or equivalent CGPA in any two public examinations.

• Age At most 32 years

• Good communication and writing Skills both in English and Bengali

• Strong interpersonal skills.

• Willing to work under pressure and must be able to multi-task and be flexible.

• Must be disciplined and dependable.

• Proficiency in Microsoft office (MS Word, Excel, power-point and photo shop.

• Willing to work in anywhere in Bangladesh.

• Willing to motor drive will be getting added advantage.

Experience:

• Preference will be given to candidates having experience in the same field as contractual or outsourced employees in Banks or NBFIs (not mandatory).

Age Limit:

• Maximum age at the time of joining: 32 years

• (Age limit may be relaxed for candidates with relevant experience.)

Apply instruction: Applicant must enclose his/her photograph with CV.Angel-Non banking financial organization.Address: House# 83(level-1),Road# 23, Gulshan-1, Dhaka-1212Phone: 02-2222-85960, 94077Email:angelpbldhakajobs@gmail.comVisit us: i) www.angel-group.com.bd ii) www.facebook.com/angeldhaka.

Send your CV to the given email angelpbldhakajobs@gmail.com or Email your CV from My Bdjobs account