Customer Executive (Female)
Beauty Castle BD
Job Description
We Are Hiring – Customer Executive (Female)
beauty Castle BD is one of Bangladesh’s fastest-growing beauty and lifestyle brands, with 8 physical showrooms and a strong online presence. We are looking for energetic female candidates with proven experience in social media moderation and customer service to join our growing team.
Website: https://stylemaniacs.com/
Facebook Page: facebook.com/stylemaniacsbd
Location: Mohammadpur, Dhaka (Mohammadpur residents preferred)
Job Type: Office Based (Onsite)
Office Time (Shifts):
- 8:00 AM – 3:00 PM
- 3:00 PM – 10:00 PM
Working Days: Saturday – Thursday
Job Responsibilities:
- Provide customer support through phone calls and messages.
- Handle customer queries, complaints, and provide solutions.
- Act as social media moderator – reply to comments/inbox queries.
- Maintain customer communication records.
- Assist in day-to-day support tasks related to customer service.
Experience
- At least 1 year
Additional Requirements
- Age At least 18 years
- Only Female
- Minimum 1 year of experience in social media moderation or customer service.
- Good communication skills in Bangla (English is a plus).
- Minimum SSC / HSC pass.
- Ability to work under pressure and multitask.
Compensation & Other Benefits
- Salary Review: Yearly
- Festival Bonus: 2 Weekend: As per company roster Learning & career growth opportunities