E-commerce Executive

• Manage daily operations of the company`s e-commerce platforms.

• Upload and maintain product listings, images, descriptions, specifications, pricing, and stock information.

• Ensure product information remains accurate and up to date.

• Process online orders and coordinate with warehouse and logistics teams for timely delivery.

• Monitor order status, returns, cancellations, and customer complaints.

• Handle customer inquiries through Facebook, WhatsApp, phone, and email.

• Coordinate with the Marketing and Creative teams for campaigns, banners, and promotional activities.

• Monitor marketplace performance (Daraz, Facebook Shop, Website, etc.) and recommend improvements.

• Prepare daily, weekly, and monthly sales and performance reports.

• Track inventory availability and coordinate replenishment with relevant departments.

• Assist in campaign execution, flash sales, and seasonal promotions.

• Monitor competitors` pricing, offers, and online activities.

• Perform any other tasks assigned by Management.

• 1 to 2 years
• The applicants should have experience in the following business area(s): Retail Store, E-commerce, E-commerce Startup, F-commerce

• Bachelor/Honors

• Age 25 to 30 years

• Strong knowledge of E-Commerce and F-Commerce operations.
• Good understanding of Facebook Commerce and online marketplaces.
• Proficiency in Microsoft Excel and Google Sheets.
• Strong communication and organizational skills.
• Ability to work under pressure and meet deadlines.
• Basic knowledge of digital marketing, SEO, and Google Analytics will be considered an advantage.
• Experience with Shopify, Woo Commerce, or similar platforms will receive preference.

• Festival Bonus: 2

As per company policy

Send your CV to the given email career@shelai.com.bd or Email your CV from My Bdjobs account