Senior Executive / Asst. Manager - Export Documentation & Operations (Sea & Air Freight)

Job Summary: We are seeking a proactive and detail-oriented Executive/Senior Executive – Export Documentation & Operations to manage export shipments by Ocean and Air Freight. The incumbent will be responsible for end-to-end shipment coordination, export documentation, customer communication, overseas agent coordination, and ensuring timely execution of shipments in compliance with company SOPs and international trade regulations. 

Export Operations

• Handle end-to-end export shipments for Ocean Freight (FCL/LCL) and Air Freight.
• Coordinate bookings with shipping lines, airlines, consolidators, and overseas agents.
• Arrange cargo movement with transporters, CFS/ICD, warehouses, and customs brokers.
• Monitor shipment progress from booking confirmation until vessel/flight departure.
• Ensure cargo readiness and compliance with carrier cut-off times.
• Follow up on shipment milestones and proactively resolve operational issues.

Export Documentation

• Prepare and verify export documents including:
  • House Bill of Lading (HBL)
  • Master Bill of Lading (MBL)
  • House Air Waybill (HAWB)
  • Master Air Waybill (MAWB)
  • Shipping Instructions (SI)
  • Verified Gross Mass (VGM)
  • Certificate of Origin (if applicable)
  • Export declarations and supporting documents
• Ensure documentation accuracy before submission.
• Coordinate document amendments whenever required.
• Dispatch original shipping documents to customers or overseas agents within the agreed timeline.

Customer & Overseas Agent Coordination

• Maintain regular communication with customers regarding shipment status.
• Coordinate with overseas offices and agents regarding shipment instructions and document requirements.
• Respond promptly to customer inquiries and operational issues.
• Build strong relationships with customers, shipping lines, airlines, and overseas partners.

Billing & Cost Control

• Verify vendor invoices and operational expenses.
• Prepare job files for billing.
• Coordinate with the Finance Department for timely invoicing.
• Ensure operational profitability by monitoring shipment costs.

• 2 to 6 years
• The applicants should have experience in the following business area(s): Freight forwarding

• Age 30 to 45 years
• Only Female

Experience:

• At least 2 years of relevant experience in Export Documentation & Operations within a Freight Forwarding or Logistics company.
• Experience handling both Sea Freight and Air Freight export shipments.
• Experience dealing with overseas agents and international customers will be an advantage.

Preferred Qualifications:

• Experience in handling Pharmaceutical export shipments will be given preference.
• Candidates with experience in RMG, Textile, Leather, Footwear, FMCG, Electronics, Engineering, Chemicals, or other export-oriented industries are also welcome to apply.

Required Knowledge:

• Strong knowledge of Export Documentation.
• Sound understanding of Incoterms 2020.Knowledge of FCL, LCL, and Air Export procedures.
• Understanding of Bangladesh export procedures and customs requirements.
• Familiarity with shipping line and airline booking processes.
• Knowledge of cargo cut-off, SI cut-off, VGM submission, and carrier documentation requirements.