Call Center Executive
Ps Corporation.
Job Description
- Handle incoming and outgoing customer calls professionally.
- Respond to customer inquiries and provide accurate information about products/services.
- Resolve customer complaints and issues efficiently and courteously.
- Maintain a positive, empathetic, and professional attitude toward customers.
- Follow up with customers when required and ensure proper resolution of their concerns.
- Record customer interactions, feedback, and relevant information in the company system.
- Achieve assigned call, sales, customer service, or performance targets.
- Coordinate with relevant departments to resolve customer-related issues.
- Maintain proper knowledge of company products, services, policies, and procedures.
Experience
- 2 to 3 years
- The applicants should have experience in the following business area(s): E-commerce
Education
- Bachelor of Arts (BA)
Additional Requirements
- Age 22 to 30 years
- Only Male