Front Desk And Admin Officer

Welcome clients, visitors, and guests professionally and ensure a positive first impression of the company.

Receive and manage incoming phone calls, emails, and other communications, directing them to the appropriate departments.

Maintain the front desk, reception area, and visitor records in an organized manner.

Provide accurate information to clients regarding the company`s projects, products, and services.

Make outbound calls to new and existing clients for follow-up, appointment scheduling, lead verification, and sales support.

Coordinate with the Sales Team to arrange client meetings, site visits, and maintain daily communication records.

Prepare and maintain customer databases, lead information, call logs, and follow-up reports.

Assist in administrative tasks including document preparation, filing, data entry, photocopying, scanning, and record management.

Support HR and Administration with office documentation, employee records, courier handling, and office correspondence as required.

Maintain office supplies and coordinate with vendors for day-to-day administrative requirements.

Ensure proper handling of incoming and outgoing letters, parcels, and official documents.

Prepare daily, weekly, and monthly reports related to reception, client communication, and administrative activities.

Coordinate with different departments to ensure smooth office operations.

Maintain confidentiality of company information, client data, and official documents.

Perform any other duties assigned by the Management from time to time.