Digital Marketer (Phone Caller)
Job Description
A Phone caller job, also known as a call center agent or telecaller, involves using the phone to interact with customers, prospects, or clients, often to provide customer service, handle inquiries, conduct sales, or schedule appointments. You can find these positions through job boards like and Facebook, which list various roles such as Customer Service Representative, Sales Specialist, or Telesales Executive.
Types of Phone Caller Jobs:
Customer Service Representative / Executive: Handles customer inquiries and complaints, providing information about products and services.
Sales Specialist /Telesales Executive: Makes outbound calls to generate leads and close sales.
Call Center Agent / Call Agent: General term for someone who handles incoming and outgoing calls.
Telephone Operator: Often found in a front office setting, managing incoming calls for an organization.
Responsibilities:
Answering and making calls in a professional manner.
Responding to customer questions and resolving issues.
Documenting calls and updating customer records in a CRM system.
Adhering to work schedules and call center scripts.
Cross-selling products or services.
Where to Find Job Postings
Online Job Boards: Freelancer.com.bd, Careerjet.com.bd, and Naukri.com often list phone caller positions.
Social Media Groups: Facebook groups, such as "Call Center Employees of BD," can also have job openings, including work-from-home opportunities.
Company Career Pages: Directly check the career sections of companies that operate call centers.
Education
- Bachelor/Honors
Additional Requirements
- Age 22 to 35 years
- Only Female