Executive, Outlet Operations
Job Description
Maintaining high customer satisfaction at all times
Understanding customer needs and recommend suitable products
Handling customer queries
Promoting and upselling products to achieve daily/weekly/monthly sales targets
Providing accurate product information (price, features, offers)
Ensuring proper display and merchandising of products
Maintaining cleanliness and proper arrangement of the store
Following store opening and closing procedures
Accurately handle cash, card, and digital payments at the POS (Point of Sale)
Maintaining cash register and ensure error-free operations
Ensuring a positive checkout experience for every customer
Maintaining accurate daily cash and transaction reports
Experience
- At least 1 year
- The applicants should have experience in the following business area(s): Manufacturing (FMCG), Multinational Companies, Food (Packaged), E-commerce
Education
- Bachelor/Honors
Additional Requirements
- Age At least 22 years
- Only Male
- 1–2 years’ experience as a cashier or in retail sales
- Good communication and customer handling skills
- Smart, energetic, and presentable
- Ability to work in shifts, weekends, and under pressure
- Basic knowledge of POS / billing system
Compensation & Other Benefits
- Salary Review: Yearly
- Festival Bonus: 2