Assistant Officer (Computer)

I & I Services Ltd.:

I & I Services Ltd. operates as a pharmaceutical distribution unit with multiple depots located across different regions. The company is responsible for delivering medicines to various customers or healthcare facilities and collecting the corresponding payments upon delivery. Their operations involve managing inventory at each depot, ensuring timely and accurate distribution, and maintaining efficient cash collection processes to support smooth business operations.

Job Summary:

The Computer Operator – IT is responsible for accurate and timely processing of sales orders, invoicing, inventory reconciliation, and system-based reporting within the pharmaceutical warehouse. The role ensures proper implementation of sales policies, maintenance of data integrity, and generation of critical sales and stock reports including expiry, damaged, and short-dated products. The position supports warehouse and sales operations by ensuring error-free documentation, timely reporting, and contributing to zero customer complaints through precise system handling and compliance with company procedures.

Key Responsibilities

Order Processing & Invoicing

• Receive sales orders from the system and prepare accurate invoices in timely manner.

• Perform product allocations in the system to reflect correct dispatch quantities and inventory movements.

• Coordinate with sales and distribution teams to ensure documentation aligns with operational schedules.

• Implement company sales policies during invoice preparation for retail and institutional customers.

Returns and Reconciliation

• Receive return invoices from Distribution Agents (DAs).

• Prepare consolidated Sales Summary for effective stock reconciliation.

• Work closely with warehouse personnel to adjust inventory in system after returns.

• Ensure returns processing supports accurate stock reporting and financial reconciliation.

Reporting Duties

• Generate and distribute daily/weekly/monthly sales reports per business requirement.

• Prepare critical inventory management reports including:

  • Expiry Report

  • Damaged & Short-Dated Product Report

  • Sales Performance Metrics

• Ensure reports are uploaded/distributed to relevant departments and stakeholders on time.

Data & System Management

• Maintain and update database records within company software (ERP/WMS/MS Office) accurately.

• Ensure database integrity by validating entries and correcting discrepancies immediately.

• Archive digital reports and maintain backups as per IT QA protocols.

Quality & Compliance

• Ensure zero customer complaints through accurate data handling and thorough validation before submission of invoices or reports.

• Work in compliance with internal SOPs, GMP and IT data protocols.

• Assist in standardizing reporting formats and digital workflows to minimize errors.

Cross-Functional Support

• Support internal audits by providing required sales & inventory data promptly.

• Work with IT teams to troubleshoot software issues affecting sales, reporting or data retrieval.

• Support training for staff on basic data entry procedures where applicable.

• Bachelor/Honors
• Bachelor/Honors

• Age 18 to 30 years

• Gratuity,Provident fund
• Salary Review: Yearly
• Festival Bonus: 3