Sr. Executive - Reservation & Ticketing (Akij Holiday)

• Handle customer inquiries regarding flight schedules, fares, and destinations.
• Book flight reservations for clients using computer reservation systems (CRS) and Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo.

Ticket Issuance:

• Issue and reissue airline tickets.
• Process refunds and exchanges of tickets.

Customer Service:

• Provide accurate and timely information to clients regarding travel requirements, such as visa and passport regulations.
• Resolve customer issues and complaints related to flight bookings and ticketing.

Sales & Marketing:

• Upsell additional services such as travel insurance, hotel bookings, and car rentals.
• Promote special deals and travel packages to clients.

Documentation & Reporting:

• Maintain and update client records and travel documents.
• Prepare daily, weekly, and monthly reports on ticket sales and bookings.

Coordination:

• Liaise with airlines and other travel partners to coordinate travel arrangements.
• Ensure compliance with airline policies and procedures.

• 5 to 10 years
• The applicants should have experience in the following business area(s): Group of Companies

• Bachelor of Business Administration (BBA)
• Master of Business Administration (MBA)

• Age 30 to 35 years
• Only Male

• Certification in Airline Ticketing or Travel Management is a plus.

• T/A,Tour allowance,Medical allowance,Weekly 2 holidays
• Lunch Facilities: Partially Subsidize
• Festival Bonus
• Annual Leave
• Mobile Allowance
• Professional Working Environment
• Career Growth Opportunities