Call Centre Executive

Smart Eco Stove is on the lookout for a few dynamic and customer-focused Call Center Executive to join our growing team! As a vital part of our front-line support, you`ll be responsible for handling inbound/outbound calls, converting leads customers into consumers and make sales, and ensuring every caller has a smooth, informative, and helpful experience. If you`re communicative, driven, and love working with people, this is the role for you!

Key Responsibilities:

• Handle incoming and outgoing calls in a professional manner.

• Convert potential customers into loyal consumers.

• Provide clear and accurate product/service information.

• Resolve inquiries and concerns with patience and care

• Log call details and maintain customer database.

• Coordinate with internal teams to ensure smooth service

• Achieve daily/weekly call and sales targets.

• Morning Shift (08.00 AM to 4.00 PM), Evening Shift (3.00 PM to 11.00 PM )

• 1 to 5 years
• The applicants should have experience in the following business area(s): Trading or Export/Import, Call Center
• Freshers are also encouraged to apply.

• HSC
• HSC (Vocational)
• Alim (Madrasah)
• Bachelor/Honors

• Age 18 to 30 years

• Tour allowance,Over time allowance,Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2