Head of Business - Elevator/Lift

1. Business Strategy & Leadership

• Develop and implement short-term and long-term business strategies aligned with company objectives.

• Identify new business opportunities, market segments, and growth initiatives.

• Prepare and execute annual business plans, budgets, and revenue targets.

• Lead organizational transformation and business expansion initiatives.

• Represent the company in strategic meetings, negotiations, and industry forums.

 2. Sales & Business Development

• Achieve annual sales, revenue, and profitability targets.

• Develop strategies for new equipment sales, modernization, and maintenance contracts.

• Build and maintain relationships with developers, consultants, architects, contractors, and government agencies.

• Lead tendering, contract negotiation, and key account management activities.

• Monitor market trends and competitor activities.

3. Operations & Project Management

• Ensure timely execution of installation projects within budget and quality standards.

• Monitor project planning, resource allocation, and risk management.

• Ensure compliance with contractual obligations and project milestones.

• Drive operational efficiency and continuous improvement initiatives.

 4. Service & Maintenance Management

• Ensure effective management of maintenance contracts and customer service operations.

• Improve service response time, customer satisfaction, and equipment reliability.

• Monitor service revenue growth and contract renewals.

• Ensure compliance with safety and maintenance standards.

 5. Financial Management

• Prepare and manage annual budgets and forecasts.

• Monitor profitability, cash flow, collections, and operational expenses.

• Ensure effective working capital management.

• Review monthly business performance and take corrective actions where necessary.

• Drive cost optimization and productivity improvements.

 6. Supply Chain & Procurement

• Oversee procurement, logistics, inventory, and vendor management.

• Ensure timely sourcing of elevator and escalator components.

• Manage relationships with international principals, manufacturers, and suppliers.

• Optimize inventory levels and supply chain efficiency.

7. Customer Relationship Management

• Ensure high levels of customer satisfaction and retention.

• Resolve critical customer complaints and escalations.

• Build long-term strategic relationships with key clients and stakeholders.

• Enhance the company`s brand reputation in the market.

 8. People Management 

• Lead, coach, and develop departmental heads and employees.

• Establish performance goals and conduct periodic performance reviews.

• Develop succession plans and talent management initiatives.

• Promote a culture of accountability, innovation, and teamwork.

 9. Compliance, Safety & Governance

• Ensure compliance with company policies, statutory requirements, and industry regulations.

• Maintain high standards of workplace safety and quality.

• Implement corporate governance and risk management practices.

• Ensure adherence to ethical business standards.

• At least 12 years
• The applicants should have experience in the following business area(s): Escalator/Elevator/Lift

• Master of Business Administration (MBA)
• Bachelor in Engineering (BEngg) in Electrical & Electronic Engineering

• Age 35 to 45 years

• T/A,Mobile bill
• Salary Review: Yearly
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2

• Employee Contributory Savings Fund

• Alternative Saturday Work From Home facility

• Yearly Business tour around the world