Key Account Manager
Job Description
About ProTech Innovations Limited
ProTech Innovations Limited is a leading technology solutions provider specializing in ICT infrastructure, surveillance systems, command & control solutions, defense technologies, cybersecurity, data center solutions, and large-scale government technology projects. We work closely with government agencies, defense organizations, international OEMs, and enterprise clients to deliver innovative and mission-critical technology solutions.
Position Summary
We are looking for a highly organized, proactive, and result-oriented professional to join our team as an Accounts Manager / Business Development Manager. The ideal candidate should have practical experience working with Bangladesh Government organizations, particularly within the ICT, defense, security, and public-sector ecosystem.
Educational qualifications are considered secondary to demonstrated capability, professional attitude, integrity, communication skills, and a strong “Yes-to-Work” mindset. We seek an individual who takes ownership, maintains excellent professional etiquette, and can independently coordinate complex projects and stakeholder relationships.
Key Responsibilities
Accounts & Client Management
- Manage and maintain relationships with government agencies, defense organizations, public-sector entities, and corporate clients.
- Coordinate project documentation, correspondence, approvals, and contract-related activities.
- Follow up on project milestones, deliverables, payments, and stakeholder communications.
- Prepare business reports, proposals, quotations, and project updates.
Business Development
- Identify and pursue new business opportunities within government, defense, and enterprise sectors.
- Monitor public procurement opportunities, tenders, EOIs, and project announcements.
- Develop strategic partnerships and maintain relationships with key decision-makers.
- Support bid preparation, tender submissions, and proposal development activities.
- Assist management in achieving sales and business growth objectives.
Project Coordination
- Coordinate with technical teams, implementation teams, and external stakeholders during project execution.
- Understand technical project requirements and facilitate communication between clients and technical teams.
- Track project progress and ensure timely completion of deliverables.
- Support project planning, resource coordination, and client reporting.
OEM & International Partner Management
- Maintain regular communication with international OEMs and technology partners.
- Coordinate pricing, technical specifications, product documentation, certifications, and support requirements.
- Facilitate meetings, presentations, and business discussions with foreign partners.
- Manage partner relationships to support ongoing and future business opportunities.
Experience
- 3 to 5 years
- The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, Business-to-Business (B2B) Software and Services Startup
Education
- Bachelor/Honors
Additional Requirements
- Age 25 to 45 years
- Experience working with Bangladesh Government organizations, ministries, departments, defense agencies, or public-sector projects.
- Good understanding of ICT, technology, infrastructure, surveillance, security, networking, or defense-related projects.
- Strong communication and negotiation skills.
- Excellent verbal and written communication in both Bangla and English.
- Ability to independently manage multiple projects and priorities.
- Strong organizational and documentation skills.
- Professional business etiquette and stakeholder management capability.
- Experience coordinating with international OEMs, vendors, and technology partners.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to prepare professional reports, proposals, and business correspondence.
- Self-driven, accountable, and capable of working under pressure.
Preferred Qualifications
- Previous experience in ICT, defense, security, surveillance, system integration, telecom, infrastructure, or technology solution companies.
- Familiarity with public procurement procedures and government project execution.
- Experience handling technical proposals, project coordination, or tender management.
Personal Attributes
- Positive and solution-oriented attitude.
- Strong sense of ownership and responsibility.
- High level of integrity and professionalism.
- Smart, organized, and presentable personality.
- Strong interpersonal and relationship management skills.
- Willingness to travel when required.
Skills & Expertise
Compensation & Other Benefits
- Weekly 2 holidays,Performance bonus
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2