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Tele Sales Executive - USA Process (Night Shift)

Daffodil Response Center (DRC)
Dhaka, Dhanmondi, Dhanmondi 32 Customer Service/Call Centre Full Time Office NA Not disclosed 100 vacancy Posted Jun 11, 2026 Deadline Jun 22, 2026

Job Description

🏢 Company: Daffodil Response Center (A Concern of Daffodil Group)

💼 Job Type: Full-Time (On-site)

🕒 𝗪𝗼𝗿𝗸 𝗦𝗰𝗵𝗲𝗱𝘂𝗹𝗲

Shift Time: 8:00 PM – 6:00 AM

Working Days: Monday – Saturday

Weekly Off: Sunday is fixed. (Alternative Saturday as well)

Shift Type: Night Shift (USA Campaign)

🎯 𝗝𝗼𝗯 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀

* Make outbound calls to USA-based customers.

* Introduce products and promotional offers.

* Assist customers with product-related inquiries.

* Follow up with potential customers and maintain engagement.

* Schedule appointments and transfer qualified leads when required.

* Maintain accurate CRM records and call notes.

* Achieve daily and monthly performance targets.

* Ensure quality communication and customer satisfaction.

📌 𝗞𝗲𝘆 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀

* Strong English communication skills.

* Previous experience in an International BPO or Call Center will be an advantage.

* Basic computer proficiency and CRM handling skills.

* Ability to work in a night shift environment.

* Female candidates are preferred.

* Minimum HSC / A-Levels or equivalent qualification.

Education

    • Higher Secondary
    • Bachelor/Honors

Additional Requirements

  • Age 18 to 28 years

Skills & Expertise

Call Center Operation,Fluent in English,Outbound and Inbound Calls,Outbound calls

Compensation & Other Benefits

  • Salary Review: Half Yearly
  • Lunch Facilities: Full Subsidize
  • * Performance Bonus (KPI): Up to BDT 5,000

    * Attendance Bonus

    * Overtime Allowance

    * Dinner Provided by the Company

    * Transportation Allowance (After Probation)

    * Paid Leave Benefits (After Probation)

    * Annual Office Picnic & Team Events